Application Engineering and Technical Support
Product Integration and Modifications
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Copyright, 2008-Clayton Engineering Company
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Required Information
Now you should be ready to assist a customer in matching a product to an application. When you meet with the customer, conduct a short interview to obtain the following information:
- Indoor or outdoor installation
- Single-phase or three-phase service
- Meter pack or metering stacks (assuming both are approved for use in the area)
- Main rating required
- Tenant breaker ratings and quantity required
- Local code requirements (jaws, rings, connectors, etc.)
Example
For example, after interviewing a customer, suppose you have the following information:
- Outdoor installation
- Three-phase, four wire service at 120/208 volts
- Main is a three-pole, 800-amp fusible switch
- Tenant breakers: 16 100-amp, 2-pole and 3 200-amp, 2-pole tenant breakers, all providing 22 KAIC
- Utility requirements: manual bypasses, ring-type sockets with screw-type sealing rings, no more than four meter sockets allowed in a stack
With this information, you should be able to go to the product catalog and select products for the customer’s application.
- Three-phase, four wire service at 120/208 volts
- Single-phase or three-phase service
