Application Engineering and Technical Support
Product Integration and Modifications
AX, Visa/MasterCard Accepted
Copyright, 2008-Clayton Engineering Company
 |
 |
 |
|
 |
|
|
Now you should be ready to assist a customer in matching a product to an application. When you meet with the customer, conduct a short interview to obtain information in these two areas:
- Circuit Breaker Details
- Configuration and Accessory Details
Circuit Breaker Details
Before you can select a specific circuit breaker, get the following information from the customer:
- Which set of standards (ANSI or IEC) apply to the circuit breaker?
- What maximum voltage (ANSI) or voltage class (IEC) is required?
- What continuous current (ANSI) or normal current (IEC) is required?
- What short circuit current is required?
This information alone should be enough to allow you to select an appropriate circuit breaker. However, the more information you have, the better.
Configuration and Accessory Details
It is also important to know how the circuit breaker is to be configured. Ask the customer these three questions:
- Will the circuit breaker be drawout or fix mounted?
- Will the circuit breaker be used indoors or outdoors?
- Will circuit breakers be stacked two to a vertical structure, or mounted one per structure?
Medium voltage circuit breakers do not normally have a large number of accessory items. However, you should make yourself aware of anything additional the customer expects.
- Will the circuit breaker be used indoors or outdoors?
- What maximum voltage (ANSI) or voltage class (IEC) is required?
